We are committed to protecting your privacy. Because we collect two types of user information, General Statistical Information and Personally Identifiable Information, we are providing you with this policy to inform you of how we use and, in limited circumstances, disclose such information.

Collection, Use and Disclosure of General Statistical Information
When you visit one of our web sites we may gather certain general information, such as frequency of downloads, number of hits on the web site, and usage statistics with respect to our software products. This information is referred to throughout this policy as "General Statistical Information". We use and store this data only on a collective basis, in summary form, rather than on an individual basis. This data helps us to determine how and the extent to which certain parts of our web site and software are used. The stored General Statistical Information does not contain any Personally Identifiable Information about you or any of our other users.

Collection and Use of Personally Identifiable Information
In addition to collecting General Statistical Information, we may ask you to provide us with certain personal information, such as your name, street address and email address, to enable us to respond to your requests and needs. Information that can reasonably be used to identify you is referred to in this policy as "Personally Identifiable Information".
For example, if you choose a service or transaction that requires payment, such as making a purchase online or through other means such as a purchase order, we will request Personally Identifiable Information necessary for payment, invoicing, and/or shipping.

In addition, when you purchase a software product, we will also ask for product registration information, which may include the name of the product acquired, as well as your name, street address, and e-mail address. This Personally Identifiable Information is kept on file and updated from time to time to fulfill our continuing obligations to you, such as providing notices of new versions and giving support by e-mail.
When you visit our web pages and click on an order link and choose to complete a transaction, we gather certain Personally Identifiable Information to facilitate your purchase and usage statistics to analyze, on a collective basis, how and the extent to which certain parts of our software is used.
When you provide us Personally Identifiable Information in an e-mail, fax or by telephone such as when you request technical and other types of support, we use the information to locate your records and provide you with answers to your questions.
Also, when you submit information to us in the context of a technical support inquiry, including sending error reports from our software, Personally Identifiable Information may be attached to the information submitted.
Please note that you should be aware that the transmitting of these error reports or other attachments may include confidential information which should be removed prior to the transmittal as we do not accept responsibility for the inadvertent subsequent disclosure of such confidential information. When you ask to be placed on one of our mailing lists, we will use your e-mail address to send you messages relevant to that list.

Removal from Mailing List or Change of Personal Information
You may have your e-mail address changed or removed from our mailing list by submitting a request support@nannysoft.com.
You may also change your street address or other Personally Identifiable Information in our database by e-mailing us at support@nannysoft.com.

Disclosure of Personally Identifiable Information
We may disclose your Personally Identifiable Information to appropriate third parties to process transactions you initiate, including shipping products to you and invoicing for purchases made. Examples of such third parties are our order processing and fulfillment service providers, credit card processing companies, and third parties whose product or service you purchase, register for, use or acquire through us. We may also disclose your Personally Identifiable Information to third parties if we are required to do so by law, or if we believe that such action is necessary to:

• Comply with legal processes such as a search warrant, subpoena, or court order;
• Protect our rights and property; or
• Protect against misuse or unauthorized use of our web site and/or software products.

We never loan, rent or sell your Personally Identifiable Information to others.

Cookies
We may set and access cookies on your computer. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. We use cookies in a limited way to track usage on our site. We gather information about site use by our visitors through cookie technology on an anonymous basis and analyze it at an aggregate level only. This enables us to continually improve our website to meet the needs of our users.

In addition, we may use temporary session cookies to track your progress through our order processing system, keeping track of information such as the contents of your shopping cart and address. These session cookies only exist for the duration of your browser session.

Third Party Web Sites
Out web sites may contain links to third-party web sites over which we have no control or responsibility regarding content, privacy policies, or practices. We suggest that you review the privacy policy applicable to any third party site that you visit. This privacy policy applies only to our own web sites. Please note that all on-line and telephone credit card orders for software products may be processed by a third party.

Changes to the Privacy Policy
We may amend this policy at any time by posting the amended terms on our web site. All amended terms will be automatically effective without further notice, 10 days after they are first posted.

You may contact us with your comments on our privacy policy at: support@nannysoft.com